Having Difficult Conversations with Confidence | Manager Training Webinar

Free 45 minute webinar

A practical webinar for managers who want to handle tough conversations clearly, calmly and professionally - without making things worse.

Difficult conversations are part of every manager’s role — yet many feel unprepared to handle them effectively.

Research shows that a significant proportion of employees don’t believe their manager has the skills or training needed to perform their role well, and workplace conflict remains common, often linked to performance or conduct issues.

This practical, confidence-building webinar equips managers with the tools, structure, and mindset to approach challenging conversations calmly, clearly, and professionally.

What we’ll cover:

  • Why difficult conversations matter for your people and your business Having Difficult Conversations

  • Building confidence and reducing fear around challenging discussions

  • Core principles for handling conversations professionally and effectively

  • Simple, practical frameworks to structure conversations clearly

  • Managing underperformance, conduct issues, and sensitive change conversations

  • Handling defensiveness, resistance, and emotions calmly and constructively

Who This Is For

  • Line managers and team leaders

  • New or aspiring managers

  • Senior leaders who want to strengthen communication capability

  • Managers navigating performance, conduct, or change conversations

  • Businesses wanting to reduce conflict risk and improve leadership confidence

The webinar will be held at 11am and will last approximately 45 minutes.

Sign up to attend Having Difficult Conversations with Confidence | Manager Training Webinar

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